Help Center & FAQ

Police reports can be made by visiting the nearest police station. For certain non-emergency cases, reports may also be submitted through the PDRM e-Reporting system on the official PDRM website.

Traffic summons can be checked through online portals such as MyEG, RILEK, PDRM e-Services, MyBayar PDRM Apps or via SMS 15888.

Traffic summons can be paid through online portals, traffic police counters, post offices, MyBayar PDRM Apps or other authorised payment channels.

The police emergency hotline in Malaysia is 999, used for reporting crimes, accidents, or emergency situations.

Applications must be submitted through the Public Service Commission of Malaysia (SPA) website.

You should make a police report at the nearest police station and use the report to apply for replacement documents at the relevant authority.

Victims may lodge a police report, contact the National Scam Response Centre (997), and provide relevant evidence such as transaction records.

You should immediately lodge a police report, notify your insurance company, and provide vehicle documents when making the report.

You may contact 999 for emergencies or refer to the PDRM website directory to locate the nearest police station.

The primary roles of PDRM include maintaining public safety, preventing and investigating crime, enforcing laws, and preserving public order.

Uniformed positions in the Royal Malaysia Police are offered through Direct Appointment as well as Promotion by Appointment (KPSL) for serving personnel.

The available positions include:

• Police Inspector

• Police Sergeant

• Police Constable

• Orang Asli Constable

• Support Constable

The minimum academic qualifications required for each position are as follows:

Applicants must also satisfy additional requirements set by the Public Service Commission of Malaysia (SPA) from time to time.

a) Inspector, Sergeant and Constable

Applicants must meet the following physical requirements:

• Minimum height: 1.63 metres (male) and 1.57 metres (female) without shoes

• Chest measurement: 81 cm (normal) and 86 cm (expanded) for males

• Minimum body weight: 50 kg (male) and 48 kg (female)

• Pass vision test with V/6/9 standard without using glasses or contact lenses

• Normal colour vision and hearing

• Certified medically fit by a Government Medical Officer, including an X-ray examination

The physical requirements are as follows:

• Minimum height: 1.63 metres (male) without shoes

• Chest measurement: 81 cm (normal) and 86 cm (expanded)

• Minimum body weight: 50 kg

• Pass vision test with V/6/9 standard (glasses or contact lenses allowed)

• Normal colour vision and hearing

• Certified medically fit by a Government Medical Officer, including an X-ray examination

Applicants must meet the following requirements:

• Minimum height: 1.63 metres (male) and 1.57 metres (female) without shoes

• Chest measurement: 81 cm (normal) and 86 cm (expanded) for males

• Pass vision test with V/6/9 standard without glasses or contact lenses

• Normal colour vision and hearing

• Certified medically fit by a Government Medical Officer, including an X-ray examination

Since 20 March 2012, all applications for positions in PDRM must be submitted through the Public Service Commission of Malaysia (SPA) system.

Applications are:

• Open throughout the year

• Submitted online

• No fixed closing date

Applicants must register and complete their personal details via the official website:

https://www.spa.gov.my

Recruitment exercises will be conducted when vacancies arise and subject to approval of new positions by the Public Service Department (JPA).

Applicants may check their application status through the SPA Malaysia portal:

https://www.spa.gov.my

Additionally, the PDRM Online Checking System (SSO) is used to check whether candidates have been shortlisted for:

• Physical Fitness Test

• Interview Session

After submitting an application through the SPA portal, applicants may need to wait up to one (1) year from the date of application.

If no notification or communication is received within that period, applicants are advised to renew or update their application once it has expired.

Candidates who pass the initial screening will be invited to attend a Physical Fitness Test at designated PDRM training institutions.

The test is typically conducted within one day and includes:

• Height and weight measurement

• Basic health examination

• Physical fitness assessment

• Basic marching command evaluation

Candidates are advised to prepare the following:

• Wear neat and appropriate attire (not jeans or T-shirts)

• Wear proper shoes

• Maintain short and tidy hair

• Bring sufficient stationery

• Bring sports attire for the physical fitness assessment

Candidates should prepare by:

• Being aware of current national issues and developments

• Understanding the roles, functions, and organizational structure of PDRM

• Preparing physically and mentally

• Demonstrating strong interest and commitment to serving in the police force

After attending the interview, candidates will be informed to wait up to six (6) months from the interview date.

If no response is received within this period, the application will be considered unsuccessful, and applicants may submit a new application through the SPA portal.

Successful candidates will undergo training at designated Police Training Centres (PULAPOL) as stated in the Letter of Appointment Offer.

Inspector / Sergeant

• Basic training conducted at PULAPOL Kuala Lumpur

• Training duration: 1 year

Constable / Support Constable

Basic training is conducted at:

• PULAPOL Muar

• PULAPOL Ayer Hitam

• PULAPOL Kota Kinabalu

• PULAPOL Kuching

• PULAPOL Langkawi

Training duration: 6 months

For Orang Asli Constable, training is conducted at:

General Operations Force (GOF) Training Centre, Ulu Kinta, Perak
Training duration: 6 months

Upon completion of basic training, officers will be posted to contingents or formations across Malaysia based on:

• Operational requirements

• Current vacancies

• Service needs of PDRM

For further inquiries regarding recruitment, please contact:

Recruitment Unit
Royal Malaysia Police Headquarters
Bukit Aman

Telephone:
+603-2266 8350
+603-2266 8351

The Police Volunteer Reserve (PVR), also known as the Royal Malaysia Police Volunteer Reserve (SSPDRM), is a voluntary auxiliary force that supports the Royal Malaysia Police (PDRM).

The PVR was formally established in Malaya on 1 July 1957 under the Police Ordinance 1952 (now governed under the Police Act 1967). Members of the PVR assist the police in maintaining public safety and supporting law enforcement duties across the country.

Applications to join the Royal Malaysia Police Volunteer Reserve (SSPDRM) can be submitted online through the official PDRM website:

https://www.pdrm.gov.my

Applications are usually processed through the Online Checking System (SSO) and fall into two categories:

• Volunteer Reserve Inspector – for commissioned graduates from the Student Police Volunteer Corps (SUKSIS)

• Volunteer Reserve Constable – for qualified members of the public

Any Malaysian citizen who meets the eligibility requirements set by PDRM may apply to join the Police Volunteer Reserve.

Basic requirements include:

• Age between 18 and 45 years old at the time of interview.

Academic qualifications:

Volunteer Reserve Inspector

• Bachelor's Degree or Diploma

• SUKSIS Commissioning Certificate

Volunteer Reserve Constable

• Malaysian Certificate of Education (SPM) or equivalent qualification recognized by the government.

Yes. Applicants who are currently employed must obtain written permission from their employer or head of department if selected to serve as a Police Volunteer Reserve member.

Newly recruited members will undergo training organized by their respective State Police Contingents.

Training typically lasts 6 months, with a minimum attendance of:

• 16 hours per month
  (as stipulated under Regulation 12(1) of the Police Volunteer Reserve Regulations 1956)

Members may also be required to attend a one-week intensive training session at designated training centres.

Members of the Police Volunteer Reserve are eligible to receive allowances when they perform official duties.

Allowances are payable if members perform a minimum of 24 hours of duty per month, with a maximum claimable duty period of 48 hours per month.

Allowance rates:

Recruitment announcements are typically made through:

• Official PDRM website

• Television broadcasts (RTM, TV3, and private stations)

• Local radio stations

• Announcements by State Police Headquarters (IPK) and District Police Headquarters (IPD) nationwide.

PVR members may be assigned various duties including:

• Inquiry desk and telephone operator duties

• Beat patrol duties

• Patrol duties including Mobile Patrol Vehicle (MPV)

• Traffic control duties

• Technical support duties (Motor Transport, Wireless, Marine)

• Operations room support

• Duty officer roles at State or District Police Headquarters

• Administrative duties

• Public order and security duties

• Guard duties

Yes. Under Section 45 of the Police Act 1967, when performing official duties, PVR members possess the same powers and responsibilities as regular police officers of equivalent rank.

The main differences in uniform include:

Shoulder Title

• PVR: Sukarelawan Polis

• Regular Police: Polis Diraja

Service Number

• PVR: Example SP12345

• Regular Police: Example 123456

POL.170A is a traffic summons issued for offences committed by a vehicle without the driver being present at the time the offence is detected.

Examples include offences detected through:

• Laser Speed Detector (LSD) speed traps

• Red Light Camera (RLC) systems

The notice is typically issued to the registered vehicle owner.

\POL.257 is a summons issued directly to a traffic offender by a police officer when a traffic offence is detected.

The offender will be required to:

• Sign the summons notice

• Receive a copy of the summons for further action.

Traffic information can be accessed through the PDRM Traffic Information Portal:

http://trafik.rmp.gov.my/copsportal

The portal provides:

• Traffic summons checks

• Traffic updates

• Traffic officer directories

• Payment information

You can check traffic summons through the following methods:

SMS Service

Send the following to 15888:

POLIS SAMAN ICNUMBER
or
POLIS SAMAN VEHICLENO

You may check through:

• https://www.myeg.com.my

• https://www.rilek.com.my

• https://www.eservices.com.my

Available at:

• District Police Headquarters (IPD)

• Selected Road Transport Department (JPJ) counters

• Selected shopping mall COPS counters

Traffic summons can be paid through the following channels:

Online Payment

• MyEG

• RILEK

• PDRM e-Services

Payment methods include cash, debit card or credit card.

Available at:

• Traffic COPS counters at State and District Police Headquarters

• Selected JPJ offices

• Selected shopping mall counters

• Post Offices nationwide

• Selected Maybank ATMs

This may occur due to:

• Technical errors in summons issuance

• Vehicle registration number cloning

You should:

1. Visit the nearest Traffic Police Station

2. Bring your vehicle documents and supporting evidence

3. Provide clarification to the officer on duty.

If a fake registration number is suspected, a police report must be lodged.

Traffic police officers must:

• Treat road users professionally and respectfully

• Inform the driver of the offence committed

• Provide information on payment methods and locations

You may:

• Visit the PDRM Traffic Information Portal

• Contact officers listed in the traffic directory

• Visit the nearest Traffic Police Station

If summons remain unpaid:

• The compound amount may increase to the maximum rate

• The vehicle owner may be blacklisted

• Vehicle-related transactions such as road tax or license renewal may be affected

Further details are available on the PDRM Traffic Information Portal.

Pemilik kenderaan perlu memaklumkan kepada pihak pengeluar notis mengenai identiti pemandu sebenar dalam tempoh 7 hari dari tarikh penerimaan notis.

Kegagalan berbuat demikian boleh dianggap sebagai satu kesalahan dan saman tambahan boleh dikeluarkan.

1Malaysia ID (1MID) merupakan sistem pengesahan identiti yang membolehkan pengguna menjalankan urusan dalam talian dengan lebih selamat.

Pendaftaran memerlukan:

• Pengesahan MyKad

• Pengesahan cap jari biometrik

Sistem ini digunakan untuk memastikan keselamatan data pengguna semasa menggunakan perkhidmatan dalam talian seperti semakan atau pembayaran saman.

Pendaftaran boleh dilakukan di:

• Ibu Pejabat MyEG, Bandar Utama

• Kiosk MyEG di cawangan Easy RHB Bank di seluruh negara

• Melalui temujanji dengan pegawai khidmat pelanggan

Temujanji boleh dibuat melalui:

https://www.myeg.com.my
atau e-mel ke help@myeg.com.my

Pendaftaran adalah percuma dan terbuka kepada semua rakyat Malaysia yang memiliki:

• MyKad

• Kad Polis

• Kad Tentera

Sekiranya imej kenderaan yang diterima bukan kenderaan anda tetapi nombor pendaftaran adalah sama, anda boleh:

• Menghubungi pegawai trafik melalui direktori di Portal Informasi Trafik PDRM

• Atau hubungi talian:

03-2266 3346

Sekiranya saman tidak dijelaskan:

• Kadar kompaun boleh meningkat sehingga kadar maksimum

• Pemilik kenderaan boleh disenaraihitamkan

• Urusan berkaitan kenderaan seperti pembaharuan lesen atau cukai jalan mungkin terjejas

Maklumat lanjut boleh dirujuk di Portal Informasi Trafik PDRM.

Applicants may obtain the official application forms (POL 128 / PIL 125) through the following methods:

• Download the forms from the official Royal Malaysia Police website:
  https://www.rmp.gov.my

• Visit the Licensing Branch at the nearest District Police Headquarters (IPD).

Completed forms must be submitted to the Licensing Branch at the District Police Headquarters together with certified supporting documents.

Applicants must meet the following requirements:

• At least 18 years old

• Malaysian citizen

• Physically and mentally fit

• No physical disability that may affect the safe handling of firearms

• No criminal record

• Must meet security assessments and other requirements set by the police authorities

The firearms licensing application process involves several stages:

1. Application submission at the District Police Headquarters (IPD).

2. The application is reviewed and forwarded to the State Police Contingent Headquarters (IPK) for recommendation.

3. Supported applications are then submitted to Bukit Aman Police Headquarters for final decision.

All types of firearms require a valid license issued by the authorities, including:

• Actual firearms

• Certain imitation or replica firearms

• Firearms used for sports, security, or collection purposes

Possession of firearms without a valid license is an offence under Malaysian law.

Firearms licenses may be approved by:

• The Inspector-General of Police, or

• The State Police Chief

depending on the type of application and security assessment.

Applicants must submit supporting documents as listed in the application checklist, which may include:

• Copy of identification card

• Supporting documents relating to the purpose of firearm ownership

• Relevant security or authorization documents

All documents must be certified before submission.

There is no fee charged during the initial application submission. However, certain licensing fees may apply once the application is approved in accordance with current regulations.

The processing period for firearms license applications is approximately 180 working days, subject to:

• Complete application forms

• Submission of all required documents

• Verification reports from relevant agencies

The CCID is a department within the Royal Malaysia Police (RMP) responsible for conducting investigations, detection, and enforcement actions regarding commercial crimes. Cases investigated include fraud, criminal breach of trust, forgery, financial crimes, online fraud, and other commercial offenses provided for under the law.

Cases commonly investigated by the CCID include investment fraud, phone scams, love scams, job scams, non-existent loan schemes, online purchase or sales fraud, fraud involving forged documents, criminal breach of trust, forgery, and other commercial cases involving criminal elements.

No. The CCID also investigates various forms of commercial crime—whether committed physically or online—depending on the facts of the case and the relevant legal provisions.

Generally, the CCID operates at the Bukit Aman, contingent, and district levels in accordance with the Royal Malaysia Police (RMP) structure. The handling of a case depends on jurisdiction, the location of the incident, the complexity of the case, and directives regarding the management of the investigation.

Not necessarily. A report will be assessed based on the facts, elements of the offense, and jurisdiction. Cases involving civil disputes, contractual issues, or matters falling under the purview of other agencies may be referred to the appropriate channels.

The public is advised to follow announcements via official RMP and CCID channels, as well as awareness campaigns, crime prevention programs, and educational materials issued by the authorities.

Immediately contact the bank or financial institution involved to report the transaction, reach out to the relevant official scam response channels, and lodge a police report without delay. Prompt action can assist in efforts to trace and block the flow of funds.

You can make a police report at any police station. Just make sure to provide complete details and bring along any relevant documents or evidence to help with the check and investigation.

Among the evidence that can be prepared are transaction receipts, bank statements, recipient account numbers, phone numbers, conversation screenshots, website links, email addresses, social media usernames, advertisements, contracts, and other related documents.

If there is an attempted fraud, threat, identity theft, forgery, or suspicious circumstances containing elements of an offense, the public may come forward to lodge a police report for further evaluation and appropriate action.

Early reporting allows tracing actions, transaction verifications, and coordination with financial institutions or relevant agencies to be carried out faster. In financial fraud cases, time is a critical factor.

The recovery of money depends on several factors, including how quickly the report was made, the presence of funds in the recipient's account, money movement to other accounts, freezing status, and investigation findings. There is no guarantee that all transferred money can be fully recovered.

No. A police report is the beginning of the verification or investigation process. Any action, including an arrest, is made based on facts, statements, investigation needs, and legal provisions.

State the chronology of events clearly, including the date, time, method of introduction or communication, phone numbers, bank accounts, transaction amounts, reasons for payment, identities used by the suspect, and all relevant evidence.

A phone scam is a fraud conducted via phone calls where scammers impersonate authorities, financial institutions, courier companies, courts, or specific organisations to intimidate or deceive victims into handing over personal information or transferring money.

The public should be cautious of any individual ordering them to transfer money into an account under the pretext of investigation, account security, or verification. Any such instruction must be verified through official channels.

A love scam is a fraud where the suspect builds an emotional or romantic relationship with the victim, typically through social media or communication apps, before making various excuses to ask for money.

A job scam is a fraud involving fake job offers. Victims are usually promised attractive income or commissions before being instructed to make payments, perform specific tasks, or top up capital to earn higher returns.

A non-existent loan scam occurs when victims are offered a loan but are subsequently asked to make various payments—such as processing fees, deposits, insurance, taxes, or other charges—before the loan can supposedly be approved or disbursed.

An investment scam occurs when victims are deceived into handing over money to illegal or non-existent investment schemes or opportunities, typically with promises of high, quick, or guaranteed returns.

Warning signs include promises of extraordinary profits, guarantees of risk-free returns, pressure to make immediate payments, the use of personal bank accounts, unverified profit displays, difficulty in making withdrawals, and requests for additional payments before funds can be withdrawn.

An online shopping scam occurs when victims pay for advertised goods or services but do not receive the items, receive items that do not match what was promised, or the seller becomes uncontactable after the payment is made.

Use trusted platforms, check seller details, avoid transactions outside the official platform, beware of prices that are too good to be true, verify the recipient's bank account before making payments, and do not rush when pressured to execute a transaction.

Phishing is a fraudulent method that uses fake links, websites, messages, or emails to obtain confidential information such as usernames, passwords, card numbers, OTPs, or banking details.

Do not click on suspicious links and never enter your banking information through unsolicited links. Contact the respective financial institution via official channels to confirm its validity.

No. Banking security credentials such as OTP, TAC, PIN, and passwords must remain strictly confidential and should never be disclosed to anyone, including individuals claiming to represent specific organisations.

Do not rush. Always verify before trusting, verify before making payments, never disclose banking details, and never execute transactions under pressure, threats, or promises of easy profits.

A mule account is a bank account used by another party to receive, transfer, or withdraw money linked to criminal activities.

The public should not surrender, lend, or allow their bank accounts, ATM cards, PIN numbers, or online banking credentials to be used by third parties. Accounts used to receive illicit funds can become the subject of an investigation.

If an individual's account is involved in the money trail of a criminal activity, the account holder may be summoned to assist with the investigation. Further action depends on the facts, knowledge, role, and evidence gathered.

Restrictions or enforcement actions on an account can be taken based on investigative requirements and legal provisions when the account is suspected to be linked to funds from criminal activities.

Obtain details from the respective financial institution and fully cooperate with the investigating authorities if required. Any further review or action is subject to the status and requirements of the ongoing investigation.

The public is advised to use the official check channels provided by PDRM (such as Semak Mule) to verify bank account details or phone numbers before making transactions to unfamiliar parties.

The duration of an investigation depends on the complexity of the case, the number of transactions, the volume of witnesses, document requirements, digital forensics analysis, suspect tracking, and coordination with financial institutions, service providers, or other relevant authorities.

Commercial crime cases often involve complex money trails across multiple accounts, fake identities, digital devices, corporate entities, third-party accounts, or cross-border transactions. Every piece of evidence must be formally secured and analysed in accordance with legal procedures.

Complainants can contact the assigned investigating officer or the department handling the case via official channels to request updates, subject to investigative sensitivity and confidentiality requirements.

No. Certain information forms part of active investigative proceedings and cannot be disclosed if doing so could compromise the investigation, witness safety, enforcement operations, or judicial processes.

Decisions are made based on the established facts, evidence, and elements of an offence. If a matter lacks criminal elements or falls under the jurisdiction of another authority, appropriate action will be taken according to relevant laws and channels.

If there are elements of fraud, forgery, criminal breach of trust, or other criminal offences, a police report can be lodged. However, if the issue only involves a contractual dispute, service quality, or monetary claim without criminal intent, civil channels or consumer protection agencies may be more appropriate.

Immediately contact your bank to block unauthorized access or transactions, change all relevant passwords, stop using suspicious applications or links, preserve evidence, and lodge a report with the authorities if any financial loss or misuse of personal information has occurred.

Scam syndicates can use multiple methods and technologies (such as caller ID spoofing or VoIP) to alter or conceal their communication channels. Therefore, the public should not rely solely on the displayed phone number to determine the authenticity of a call.

Investigations involve money trail analysis, transaction records, communications, documentation, digital forensics on devices, as well as information gathered from financial institutions, telecommunication providers, and relevant agencies to identify the individuals involved.

Scam cases can involve cross-border networks. In such situations, RMP (Royal Malaysia Police) collaborates with relevant local and international law enforcement agencies and authorities based on investigative requirements.

Information can be provided through official RMP channels or by walking into any police station. The public is encouraged to provide specific details such as phone numbers, bank accounts, social media usernames, locations, links, screenshots, or related documents.

Information can be provided through official PDRM channels or by walking into any police station. The public is encouraged to provide specific details such as phone numbers, bank accounts, social media usernames, locations, links, screenshots, or related documents.

Complaints can be submitted through official PDRM channels. There are 3 main channels broken down into 24 official sub-channels.

Yes. Complaints can be submitted via the PDRM Hotline at 1800-880-222.

Yes. Complainants can walk in to the JIPS Bukit Aman Complaint Management Branch, Contingent JIPS, District BIPS, Brigade, or relevant Formations to submit a complaint or information.

Yes, via email at ispaaapdrm@rmp.gov.my.

Yes, via telephone at 03-2266 2222.

Yes. Complaints and information can be posted to:

Head Assistant Director (Complaint Management)

Integrity and Standard Compliance Department (JIPS),

50560 Bukit Aman, Kuala Lumpur.

PDRM provides various official channels to receive complaints and information. There are 3 main channels broken down into 24 official sub-channels, including the JIPS PDRM Complaint Application (Aplikasi Aduan JIPS PDRM).

If you are unsure of the appropriate channel, you can submit your complaint or information using the JIPS PDRM Complaint Application (Aplikasi Aduan JIPS PDRM) or the Public Complaints Management System (SISPAA PDRM) at http://rmp.spab.gov.my/.

Yes. A complaint can be lodged by a representative on behalf of another individual. However, feedback will be provided based on the customer or complainant details recorded in the system.

Yes. However, feedback will be provided based on the customer or complainant details recorded in the system.

Action will be taken as appropriate based on the issue or information provided in the complaint.

Necessary and appropriate action will be taken.

If a complaint or information is found to be false, the complainant may be subjected to legal action under current laws. The complaint may also be classified as No Further Action (NFA / Tiada Tindakan Lanjut).

Evaluation of the received complaints or information will be conducted by Senior Police Officers who have been appointed and authorized at the Bukit Aman, Department, Contingent, Brigade, or Formation levels.

Action will be taken on complaints or information according to standard complaint management procedures.

Yes, if the complaint and information meet the criteria for No Further Action (NFA / Tiada Tindakan Lanjut).

Yes, by using the reference number emailed to the customer/complainant.

If the submitted complaint or information falls outside PDRM's jurisdiction, it will be recorded and classified as No Further Action (NFA / Tiada Tindakan Lanjut). The complainant will be advised to refer to the relevant agency with appropriate jurisdiction.

Yes, if it meets the established criteria.

A complaint or information is considered resolved when the customer receives a Decisive Feedback (Maklum Balas Berkeputusan) from the Complaint Management Branch or any responsible Department, Contingent, Brigade, or Formation after all necessary actions and evaluations have been completed.

• Visit the Official PDRM e-Pesara Portal.
• Click the ePesara System Login button and select Register New Account.

• Enter your Identification Card Number (New/Old) or Police/Military ID.

• Fill in your personal information, active email address, and set a password.

• Click Submit and verify your account via the link sent to your email.

Explanation: The Police Heritage Trust Fund (TAWP), now known as the Registered Trustees of the Police Heritage Trust Fund, is an official welfare trust fund established under a Deed of Trust dated 12 November 2025 and Section 2 (2) of the Trustees (Incorporation) Act 1952 [Act 258]. The Police Heritage Trust Fund (TAWP) was established to look after the welfare and provide financial assistance to police retirees, former police officers, emergency era personnel, and their legal dependents. This fund is governed by appointed TAWP Trustees, chaired by the Deputy Minister of Home Affairs, with members comprising the Inspector-General of Police, the Secretary-General of the Ministry of Home Affairs (KDN), and the PDRM Director of Management. TAWP funds are sourced from corporate agency and individual contributions, which enjoy tax deduction under Subsection 44(6) of the Income Tax Act 1967.

Eligibility Criteria:

• Malaysian citizen.

• PDRM Police Retiree, Former Police Officer, Emergency Era Personnel, or legal Dependent/Spouse (widow/widower/dependent children).

• Registered in the PDRM e-Pesara System.

Procedure:

• Visit the Official PDRM e-Pesara Portal and log in to your account.

• Go to the main menu and select the Police Heritage Trust Fund (TAWP) module.

• Select the type of assistance you wish to apply for (TAWP 1 / 2 / 3 / 4 / 5).

• Fill in the digital application form with accurate personal and banking details.

• Upload all required supporting documents in clear PDF or image (JPEG/PNG) format.

• Click the Submit button for review and approval by the PDRM Retiree Affairs Division.

Required Documents:

• Copy of Applicant's Identification Card (Civilian/Police).

• Copy of PDRM Retiree Card or Former Police Card.

Explanation: An immediate financial contribution (relief fund) to assist police retirees or former police officers who suffer property loss due to natural disasters (house damaged by flood/fire) for their survival. The assistance rate is RM500 for all types of disasters. Assistance is limited to two (2) times a year. The residence must be owned or currently occupied.

Eligibility Criteria:

• Covers all types of disasters.

• Application must be made within 6 months from the date of the incident.

• The disaster must have occurred at the official/current residential house occupied by the retiree.

• Must be supported by a police report and verification from rescue/local agencies.

• Limited to two (2) times a year.

Procedure:

• Log in to the e-Pesara portal and select the TAWP 5 Application.

• Fill in the details of the incident date, type of disaster, and estimated value of property loss.

• Upload the police report, photos of the incident, and external supporting documents.

• Click submit.

Required Documents:

• Copy of retiree's Identification Card.

• Copy of JPA Retiree Card / Police Retiree Card.

• Copy of land title / utility bill / tenancy agreement.

• Copy of Police Report regarding the disaster incident (must be lodged immediately following the disaster).

• Verification Letter from District Disaster Committee / JKM / APM / Fire and Rescue Department (Bomba) / Village Head (Ketua Kampung).

• Photos proving physical damage to the house or property.

• Copy of applicant's active Bank Account Statement / Copy of police retiree pension statement for direct credit purposes.

Fee: Free of charge (No fee required).

• Access the main menu on the PDRM e-Pesara Portal.

• Select the PDRM Retiree Card module.

• Click Status Check if an application was previously submitted manually.

• If there is no record, click New/Replacement Retiree Card Application.

• Fill in the retirement details and upload a passport-sized photo in uniform (or appropriate formal attire).

• Click Submit Application.

• On the e-Pesara Login page, click the Forgot Password link.

• Enter your Identification Card Number and registered email address.

• Click Send Reset Link.

• Check your email and click the provided link to set a new password.

• If your registered email address is no longer active, click on the Complaint / Feedback menu on the main page to request an email update by the system administrator.

• You may contact the System Administrator of the Bukit Aman Police Retiree Affairs Division at 03-22668387 or via email at veteran_ba@rmp.gov.my if you encounter technical issues regarding TAWP applications.

Yes, subject to the approval of the Inspector-General of Police, Deputy Inspector-General of Police, or the PDRM Director of Management. The primary function of the PDRM Band is for official state and PDRM events. However, the PDRM Band can accept external invitations such as corporate events or community performances as part of community policing initiatives to strengthen ties between the police and the public.

The Royal Malaysia Police Museum operates from Tuesday to Sunday, from 9:00 AM to 5:00 PM (with Friday break from 12:30 PM to 2:30 PM), and is closed every Monday.

This museum is open to the public for visitation, education, and research purposes, subject to operating hours and regulations set by the museum management.

Money laundering is the process of converting money or assets derived from illegal activities (such as drugs, corruption, illegal gambling, scams/fraud, or smuggling) to make them appear legitimate and clean under the law.

Simply put, it is a way for criminals to "wash" their dirty money through the official financial system so that the authorities cannot trace its true origin.

If a person commits a money laundering offence and is convicted, the individual can be imprisoned for a term not exceeding fifteen years and can also be fined not less than five times the amount or value of the proceeds from the illegal activity, or five million ringgit, whichever is higher.

Yes, it can be. Usually, the Royal Malaysia Police (PDRM) will open an investigation paper for the primary predicate offence first (e.g., Section 420 of the Penal Code for cheating/fraud). In parallel, an AMLA investigation will also be conducted if the elements of a money laundering offence are fulfilled.

POL 170A ialah notis yang dikeluarkan bagi kesalahan yang dilakukan oleh kenderaan tanpa kehadiran pemandu atau kesalahan yang dilakukan oleh pesalah trafik tanpa ditahan oleh polis, seperti perangkap laju menggunakan LSD (Laser Speed Detector) atau Laser Perangkap Laju dan RLC (Red Light Camera) atau kamera lampu isyarat merah.

POL 257 ialah saman yang dikeluarkan secara langsung kepada pesalah trafik apabila kesalahan dikesan. Pesalah dikehendaki menandatangani saman tersebut dan sesalinan saman akan diberikan kepada pesalah.

Untuk mendapatkan maklumat mengenai trafik, orang awam boleh melayari Laman Informasi Trafik PDRM dan portal MyBayar PDRM.

• Kaunter Trafik di Daerah
• Kaunter Trafik di Kontinjen (Melaka, Johor dan Pahang)
• Laman Sesawang MyBayar PDRM dan aplikasi MyBayar PDRM
• Laman Sesawang MyGovernment
• Kaunter Trafik COPS (Computerised Online Payment System)
• Semua Ibu Pejabat Polis Daerah (157 daerah)
• Kaunter JPJ yang terpilih (JPJ Wangsa Maju, Kuala Lumpur)
• Kaunter Trafik COPS di UTC (UTC Ipoh dan UTC Kuantan)
• Kaunter Pejabat Pos Malaysia
• Semakan dan pembayaran saman juga boleh dibuat melalui aplikasi MyBayar PDRM yang dimuat turun melalui Google Play Store atau Apple App Store

Melalui Internet :

• Laman Sesawang MyBayar PDRM
• Laman Sesawang MyGovernment

Melalui Kaunter Trafik COPS :

• Tunai
• Kad Debit
• Kad Kredit

Berkemungkinan berlaku kesilapan teknikal seperti kesilapan cetakan oleh anggota bertugas atau pihak ketiga menggunakan nombor pendaftaran palsu. Tindakan yang perlu diambil adalah pergi ke Balai Polis Trafik yang berhampiran dengan membawa segala dokumen kenderaan serta bukti yang menunjukkan anda tidak berada di tempat kejadian atau bukti bahawa anda tidak bersalah semasa perbicaraan di mahkamah. Jika terbukti kenderaan tersebut menggunakan nombor pendaftaran palsu, laporan polis hendaklah dibuat di balai polis berhampiran.

Pengguna jalan raya hendaklah diberikan layanan sebaik mungkin dengan dimaklumkan mengenai kesalahan yang telah dilakukan.

Anda boleh melayari Laman Informasi Trafik dan klik pada pautan direktori untuk mendapatkan nombor telefon pegawai berkenaan. Anda juga boleh terus pergi ke Balai Polis Trafik yang berhampiran.

Untuk makluman, penerima saman tidak perlu membuat sebarang rayuan kerana mulai 1 Januari 2026 kadar kompaun telah ditetapkan dan diseragamkan. Pengurangan saman dilakukan secara automasi berdasarkan prinsip “The more you delay, the more you pay”.

Anda perlu mengemukakan maklumat mengenai pemandu berkenaan kepada pengeluar notis dalam tempoh 7 hari daripada penerimaan notis. Kegagalan berbuat demikian merupakan satu kesalahan dan saman tambahan boleh dikeluarkan.

MyBayar PDRM ialah platform digital rasmi Polis Diraja Malaysia (PDRM) yang membolehkan orang awam membuat semakan dan bayaran saman trafik PDRM secara dalam talian dengan lebih mudah, cepat dan selamat.

• Membuat semakan saman trafik PDRM.
• Membuat bayaran saman secara dalam talian.
• Mendapatkan pengesahan dan resit bayaran.
• Mengurus urusan saman tanpa perlu hadir ke kaunter.

Definisi yang sesuai untuk FAQ rasmi: MyBayar PDRM merupakan platform pembayaran digital PDRM yang menyediakan kemudahan kepada orang awam untuk membuat semakan serta pembayaran saman trafik PDRM secara dalam talian dengan mudah, cepat dan selamat.

Untuk mendaftar sebagai pengguna MyBayar PDRM, pengguna baharu perlu mengikuti langkah pendaftaran yang disediakan melalui portal rasmi MyBayar PDRM.

• Layari portal rasmi MyBayar PDRM.
• Klik “Daftar” atau “Pendaftaran Pengguna”.
• Pilih kategori Warganegara atau Bukan Warganegara.
• Bagi warganegara Malaysia, lengkapkan maklumat yang diperlukan seperti nombor kad pengenalan, nama, alamat, nombor telefon dan e-mel.
• Lengkapkan proses pengesahan OTP (One-Time Password).
• Tetapkan kata laluan akaun dan bersetuju dengan terma dan syarat.
• Setelah pendaftaran berjaya, pengguna boleh log masuk ke MyBayar PDRM menggunakan ID pengguna dan kata laluan yang telah didaftarkan.

Syarat utama: Bagi pendaftaran individu, MyBayar PDRM menyatakan pengguna mestilah warganegara Malaysia atau penduduk tetap Malaysia yang berumur 18 tahun dan ke atas serta mempunyai rekod atau transaksi dalam Sistem MyBayar.

Nota: MyBayar PDRM kini turut menyediakan pilihan log masuk menggunakan MyDigital ID.