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Receiving service at the Screening Counter within no more than 15 minutes after obtaining a queue number.
Providing feedback within 7 working days from the date of registration for all complaints and information received from customers (complainants) that contain complete details.
Ensuring the arrival at the scene by a First Responder (RMP) within 11 minutes.
Informing the classification of the police report within 24 hours after the report is received.
Informing the progress of the investigation within 14 days after the investigation has commenced.
Ensuring Crime Prevention Activities are implemented through Crime Prevention Activity Programs in collaboration with the private sector or NGOs at all district levels.
